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Customer Service

Return Policy and Procedures

If for any reason you are not satisfied with your order, you have 30 days from the purchase date to return it. All merchandise must be unworn and in the same condition it was received.

Prediculous has sole discretion to accept or deny returns, and to determine if returned products are in unused and original condition.  To initiate a return, please send an email to customer_service@prediculous.com and we will provide further instructions to facilitate your return.   Shipping charges cannot be refunded.

Exchanges

To exchange an item, please follow the procedures above to facilitate the return, and simply place a new order on our site.   You will receive a credit for the merchandise as soon as your return is processed.   Shipping charges cannot be refunded.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at customer_service@prediculous.com and we'll let you know what your next steps are.